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Pentagroup Financial

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Houston-based debt collection agency Pentagroup Financial employs over 300 collectors working from telemarketer firms in Houston, TX, and Buffalo, NY. Pentagroup is labeled as a large business, with 2007 revenues going above $15 million. Even though collections are in the center of the Pentagroup Financial’s business, the debt collection agency strongly encourages a complete operation for all of a client’s receivable operations.

Pentagroup was given the distinction of “Best Place to Work in Collections” for 2009 by industry magazine “Inside ARM.” It’s also listed as one of the quickest developing privately held companies in 2007 by Inc 500. That said, Pentagroup was charged at least 40 times in federal court in the last year for allegedly violating the Fair Debt Collection Practices Act.

Stop Pentagroup Financial Harassment:

When a debt collector from Pentagroup Financial becomes overly hostile in trying to get in touch with you and also begins calling third parties to assist in that effort, she or he may or may not be violating the Fair Debt Collection Practices Act. For example, a Pentagroup debt collector can lawfully get in touch with a 3rd party like a neighbor or a relative in an attempt to locate you. In fact, he can use any pretext he wants. He can represent himself as being some insurance company representative and claim that he has an urgent message pertaining to an insurance claim but the file has the wrong contact details. This is sneaky however it’s not against the law.

He can’t however, get in touch with the same particular person more than once unless of course he’s got evidence that the person knowingly misled him. He also can’t tell any 3rd party that he is seeking to find you to collect a debt. This is when the law gets to be a little murky. The phrase “urgent business message” and “this is not a telemarketing call” have nearly become synonymous with bill collector messages. So when he calls your neighbor and requests her to put a note on your door to call and get the “urgent business message,” your neighbor certainly is aware it is a collection call.

To be able to fight this behavior, keep a record of the dates, times, names of the collectors, and what was said. You can file a complaint with the Federal Trade Commission or you can take it to a fair debt lawyer for action.

Pentagroup Financial Contact Information:

Pentagroup Financial

5959 Corporate Drive, Suite 1400

Houston, TX 77036

800-385-9060